Get Unstuck: Move Through Difficult Conversations with Purpose, Presence, and Perspective

Join the Webinar

Get Unstuck: Move Through Difficult Conversations with Purpose, Presence, and Perspective

Presented by 

Jasen Kisber, CEA KFMC.ca

Wednesday, September 9, 2026

12:00 pm Eastern Time

Registration closes on Tuesday, September 8

What You'll Learn

Difficult conversations are an unavoidable part of an appraiser’s work. Managing client expectations, perspectives on equipment values from varying stakeholders, and partner relationships, often under the context of tight timelines and transaction related pressures can quickly become challenging, especially when professional judgment, financial interests, and strong emotions intersect.

Get Unstuck introduces a practical, mediative approach to navigating these conversations. Participants will learn how to look beneath stated positions, identify the interests and emotions driving a disagreement, and create the conditions for more constructive and productive dialogue.

Drawing on Jasen Kisber’s experience in equipment appraisal, industrial auctions, mediation, strategic planning, facilitation, leadership development, and executive coaching, the presentation offers frameworks and tactics that appraisers can apply immediately in their professional relationships.

Attendees will gain practical insights into:

• The Mediative Mindset: Approaching conflict with curiosity, separating positions from interests, surfacing underlying issues, and working toward a genuine win-win.
• The Four Ps of Conflict™: Understanding the Prize, Process, Principles, and Psychology present in every negotiation or difficult conversation.
• Holding Space: Creating an effective container for conversations involving strong feelings, competing perspectives, and professional pressure.
• The Coaching Questions: Using coaching questions and format to structure dialogue.
• Tactics for Difficult Conversations: Using mirroring, reflection, labelling, anchoring, silence, and other techniques to keep conversations moving.

Meet the Expert

Jasen Kisber brings a distinctive combination of legal, business, appraisal, leadership, conflict-resolution, and executive coaching experience to his work. His company, KFMC.ca, works with family businesses and professional partnership helping them navigate and work through the interpersonal dynamic challenges related to succession, family business dynamics, changes in ownership structure, partnership roles, and strategic planning.

He began his career as a securities lawyer in New York City and holds an MBA from Oxford. He subsequently spent more than 20 years leading his third-generation family business in industrial auctions, appraisals, and real estate management.

For the past 14 years, Jasen has also created and led leadership-development programs for organizations. His work helps individuals and teams navigate difficult conversations, surface underlying needs and challenges, establish shared goals, and translate those goals into practical action.

Jasen is a past president of the Industrial Auctioneers Association, a current member of the AMEA Board of Directors, an AMEA Certified Equipment Appraiser, an accredited mediator, and a certified executive coach.

Through his mediative consulting practice at KFMC.ca, he combines mediation, strategic planning, facilitation, and executive coaching to help people move through complex inter-personal dynamics and uncertainty with greater purpose, presence, and perspective.

After registering, instructions to join the call will be emailed to you the day before the webinar. This webinar is open and free to AMEA and MDNA members only.

Event Pricing